HYOBAN logoHYOBAN
HYOBAN logo

We optimize your online reputation.

HYOBAN is your partner for AI-optimized, individual and professional review management, analytics & competitive monitoring.

Centralize and monitor the customer experience with our AI and make optimal business decisions based on qualitative and quantitative evaluations.

As seen on:

Applied AI Institute for Europe logoe-tailment logoGastgewerbe Magazin logo

One platform
for all your review
management needs

Now AI-optimized with HYOBAN.

{
We process reviews from the following platforms automatically:
Google logoFacebook logoInstagram logoOpenTable logoBooking.com logoTripadvisor logoAgoda logoExpediaKlook logoGlassdoor logoAirbnb logoYelp logoJameda logoDoctolib logoAnwalt.de logoAnwalt.de logo

The platform you are looking for is not listed? No problem, just contact us. We are constantly expanding our platform integrations as well as our offering.

Platform Features

🌟 Online reputation under control

HYOBAN is a SaaS solution for all your review management, qualitative insights, and competitive monitoring needs. It integrates with all relevant online review platforms and offer tailored solutions for industries such as tourism, hospitality, retail, service and e-commerce.

Review Management

LIVE
Dashboard: Interactions
Abb. Interaktionen: Beantworten Sie alle Bewertungen von allen Plattformen aus einem zentralen Dashboard heraus.

Our multimodal AI systems draw upon your product and service data, utilize your brand language, and operate according to a rule set defined by you. As a result, our responses are meaningful, friendly, and empathetic.

Dashboard & Insights

NEW
Dashboard: Insights
Abb. Übersicht: Tagesaktuell aggregierte Auswertungen über alle Plattformen hinweg und KI-gestützte Handlungsempfehlungen.

Our advanced AI systems analyze incoming data in a cohesive and intelligent way. We get a true understanding of the situation at hand. This allows us to advise accordingly.

Solutions Partner

ENTERPRISE
Dashboard: Integrations
Abb. Einstellungen: Marke, Plattform-Integrationen, Antwortverhalten, Tonalität und Regelwerk für Konfliktlösungen.

We integrate with all major online reputation platforms, particularly catering to industries such as tourism, hospitality, retail, and local services. Additionally, we provide extensive automated solutions for e-commerce and even employer branding.

360° Competitor Analysis

⚡ Keep an eye on the competition

Our SaaS solution uses state-of-the-art data science and AI methods to conduct competitive monitoring through automated comparative analyses of customer reviews. It collects, analyzes, and evaluates reviews of your competitors in real time and identifies strengths, weaknesses, and market trends. This way, you gain valuable insights to optimize your own position and make data-driven decisions.

Does this sound interesting to you?

Available now

Register for our product updates and benefit from special offers.

Receive Product Updates via E-Mail:

Hand holding smartphone with Loyality App open
Quicker, better Replies

💬 Respond to reviews

Up to 98% of all consumers trust your online reviews* and how you respond to them. But answering online reviews from your customers can become tedious. HYOBAN helps your team respond professionally to online reviews - either automated and without any copy & paste!

Interliving Bäucke

on Google

Interliving Bäucke Logo
K. H. User Profile
K. H.1 review

5/5

2 months ago  ·  on GoogleGoogle
NEW

We bought bedroom furniture. The consultation was very good, and they took time for us. Delivery and assembly also went well. The complaint about wrong handles on 2 dressers was handled smoothly. Now everything looks chic!

HYOBAN logoHYOBAN

Response on behalf of: Interliving Bäucke

Response from the owner

after 0 sec.

PROCESSING

* Representative online study, US, BrightLocal Research, 2023; representative online study, DE, among 1000 women and men, GfK, 2019; representative consumer survey on the relevance of review portals on the internet, Spendid Research, 2019.

Genuine reviews and responses. No fake.

Register now for free.

Special offers for new customers are waiting for you.


Would you rather talk to us personally?
 Get in Touch
Free & without obligations

Register

Register now for a free test access. You will receive an email shortly. Please note that there may be a short waiting time at the moment.

Ready For Success

🤝 Enterprise Services

HYOBAN is Japanese and literally means 'to have a good reputation'. This mission is what we pursue for our customers. With our enterprise service offerings, we take the time to assist you individually, in order to maximize the benefits of our solution for you.

  • We support you in your integration with online review platforms such as Google, Booking & Co.
  • We offer customized training for your teams.
Service Illustration
Integrations

We set it all up

As an enterprise customer, you will receive complimentary setup and platform integration services, as well as training for your team. Additional integration consulting is available upon request.

Service Illustration
Customization

Tailored Solutions

Our solution is extensively customizable to meet your specific requirements. From the user interface to the functionality of our workflows, we offer you options for personalization.

  • We match our software to your corporate identity.
  • We can customize our systems to your business requirements.
  • We integrate with your SSO, CRM, and ERP systems if needed.
  • Receive a dedicated Customer Success Manager who will personally support you.
  • Get support via email, phone, and messenger.
  • Gain access to our support during our extended service hours.
Service Illustration
Support

We are always there for you.

Sometimes, reality doesn't match our expectations. We offer personal support to all our customers. Our team is available on call, email, and messenger to assist you with any queries or issues.

4 dimensions of our Excellence

🛸 The Future is Now

Our AI product significantly changes how your team approachs your company's online reputation management – leading to massive improvements in your teams' work efficiency, customer statisfaction, writing quality and workforce happiness.

More Happy Employees

Optimized Workflows

HYOBAN contributes to employee happiness by optimizing workflows. Our AI-driven tools automate repetitive tasks associated with online reputation management, freeing up valuable time for your team.

This not only increases efficiency but also reduces workload. Your employees can thus focus on their core tasks.

Less Costs and higher Yield

Efficient and Cost-effective

HYOBAN helps you efficiently and cost-effectively manage your online reputation. Our AI-powered solutions streamline processes, minimize the resources needed for manual monitoring and analysis, and encourage the "silent, satisfied majority" of your customers to leave reviews.

With automation, you can achieve impressive results at a fraction of the time, personnel, external service providers, and various tools previously required. High-quality, AI-driven online reputation management is now made accessible and economical for businesses of all sizes.

Enhanced text quality

Excellent reviews and responses

At HYOBAN, we enhance response quality by leveraging cutting-edge AI technology. Our advanced algorithms analyze and understand the sentiment behind reviews, allowing you to respond strategically and effectively.

At the same time, we have developed the HYOBAN App to assist your customers in writing meaningful reviews.

By fostering a cycle of meaningful interaction, we ensure to enhance your online reputation, fostering positive engagements across all relevant online review platforms.

Smart Insights

AI-driven Decision Making

We simplify the management of your online reviews across various platforms. Our AI analyzes key insights and presents you with a unified view of your reviews. This streamlined approach saves time and also facilitates root cause analysis when it comes to negative reviews.

Our solution enables a precise analysis of the current situation and empowers you to make strategic decisions that positively impact your business.

What Our Clients Say

👍 Testimonials

Discover how our solutions have optimized the online reputation of various companies in a wide range of industries.

Manuel Siedler

Managing Director at Xingu Advertising GmbH

Photo of Manuel Siedler

"HYOBAN represents not only a significant efficiency gain for us but also for our clients. The reporting is comprehensive and very helpful."

Xingu Advertising GmbH Light Logo

Jochen Heynold

Managing Director at Möbelhaus Bäucke GmbH & Co. KG

Photo of Jochen Heynold

"With HYOBAN, responding to customer reviews has become an effortless task. This AI is truly impressive."

Möbelhaus Bäucke GmbH & Co. KG Light Logo
Expertiese & Vision

About HYOBAN

HYOBAN (評判) translates to "reputation," "fame," or "public opinion" in Japanese. Our vision is to develop the finest AI-driven products, enabling businesses to build an optimal reputation across all online platforms with minimal effort and cost.

We are headquartered in Munich, operate globally, and cater to all businesses that perceive dealing with customer feedback and online reputation management as a growing challenge.

Our primary target industries and market segments include corporate clients in hospitality, gastronomy, retail, and the service sector. However, as a provider of Software-as-a-Service (SaaS) solutions, we also offer packages for small and medium-sized enterprises.

We are a team of successful startup founders and industry experts. Our expertise ranges from web technology to digital marketing. We leverage cutting-edge AI models to maximize your business's success.

Jan-Philipp Kröll Profile Picture

Jan-Philipp Kröll

Sales & Marketing

Dynamic sales and marketing strategist with a passion for growth and innovation.

Jan Mergler Profile Picture

Jan Mergler

Product & Organization

Product and management expert with a focus on Data Science and intuitive UI/UX design.

Aron Homberg Profile Picture

Aron Homberg

Web & AI Tech

Web & AI Technology Expert with a foundation in agile leadership and entrepreneurship.

Let's Talk!

Get in Touch

Have questions? We'd love to hear from you. Reach out to us today. We'll get back to you personally shortly.